Shipping goods

Track Order:

Have you placed an order and want to know at what point is the delivery?
We ship with the Italian Post Office, at the time of shipment you will receive
an e-mail to "despatch" to the number of the registered letter.

To track your orders, just go to the site Poste.it click here: http://www.poste.it/online/dovequando/home.do
Shipments can be traced from 7.00 A.M. to 11 P.M. 


Delivery time:
By the insertion order, vary depending on the type of payment.
If you paid by credit card we ship the next day.
In some special cases we ship the next seven days.
From the time of shipment the goods arrive usually after 2-4 working days throughout Italy.
In other countries the goods arrive from 4 to 10 days.
To facilitate delivery, we write the complete address on the parcel, also indicating your telephone number where can call for any problems.
Do not expect that the courier or postman call before delivery, the telephone number is used only in some special cases.
If the courier or postman find your home and you are not there to receive the package, do not call you.
WARNING: often happens that the name on the order does not match the name on the intercom, in this case the postman can not leave even the card and the delivery will be sent back without making the stock.

At a time when the package is delivered to the post office we will send you an email with the number of registered and the date so that we can account for the orientation day of arrival.

If the goods is delayed from the date of shipment, it is your responsibility to check the mailbox if the postman has left the postcard notice.
Probably do not found you, and the goods are in stock at your local post office.

Or, in the case of abnormal delay, if it was given a different delivery address than the sender, try to call or head your local post office and ask if there is a package for you.